Terms Conditions Refund Cancellation Policy

TERMS OF SERVICE AGREEMENT FOR PRITHACRAFTS.COM BY PRITHA CRAFTS (OPC) PRIVATE LIMITED WHICH IS A REGISTERED COMPANY UNDER MCA PROVIDING GOODS TRADE FOR BANARASI HANDLOOMS, BANARASI SAREES, BANARASI SILK TRADITIONAL CLOTHING.

For: http://prithacrafts.com

LAST REVISION: 01-Jan-2021

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This Terms of Service Agreement (the “Agreement”) governs your use of this website, www.prithacrafts.com (the “Website”), Pritha Crafts (OPC) Private Limited (“Business Name”) offer of products for purchase on this Website, or your purchase of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. Pritha Crafts (OPC) Private Limited reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Pritha Crafts (OPC) Private Limited will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. Pritha Crafts (OPC) Private Limited encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with Pritha Crafts (OPC) Private Limited for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser toolbar.

  1. PRODUCTS / HANDLOOM PRODUCTS / SILK PRODUCTS

Terms of Offer. This Website offers for sale certain products or offer customized Services (the “Products/Sarees/Handloom/Silk/Traditional Clothing”). By placing an order for Products or request any Service through this Website, you agree to the terms set forth in this Agreement.

Customer Solicitation: Unless you notify our third party call center reps or direct Pritha Crafts (OPC) Private Limited sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations Pritha Crafts (OPC) Private Limited and its designated in house or third party call team(s).

Opt Out Procedure: We provide 3 easy ways to opt out of from future solicitations. 1. You may use the opt out link found in any email solicitation that you may receive. 2. You may also choose to opt out, via sending your email address to: info@prithacrafts.com

  1. You may send a written remove request to Pritha Crafts (OPC) Private Limited B38/51, A7 Kha, Flat no 11 Mangalam Apartnment, Tulsipur, Mahmoorganj, Varanasi, Uttar Pradesh 221010.

Proprietary Rights. Pritha Crafts (OPC) Private Limited has proprietary rights and trade secrets in the customized products or services. You may not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by Pritha Crafts (OPC) Private Limited. Pritha Crafts (OPC) Private Limited also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information.

Taxation. If you purchase any Products, you will be responsible for paying any applicable sales tax or GST (Goods and Services Tax)/IGST/CGST/SGST applicable at the time of checkout and the same will reflect in Invoice of Order placed.

  1. WEBSITE

Content; Intellectual Property: Third Party Links. In addition to making Products available, this Website also offers information and marketing materials. This Website also offers information, both directly and through indirect links to third-party websites/apps, about product specifications or details. Pritha Crafts (OPC) Private Limited does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that Pritha Crafts (OPC) Private Limited does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. Pritha Crafts (OPC) Private Limited does not endorse the contents on any such third-party websites. Pritha Crafts (OPC) Private Limited is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk. The logos shown on website is only for representation purpose only, respective companies reserve their own rights for their logo and Prithacrafts does not claim the use of their logo for commercial purpose in any manner. Logos displayed are just for brand promotion.

Use of Website: Pritha Crafts (OPC) Private Limited is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of “spam”, chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website

License. By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, noncommercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Prithacrafts or the applicable third party (if third party content is at issue).

Posting. By posting, storing, or transmitting any content on the Website, you hereby grant Pritha Crafts (OPC) Private Limited a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. Pritha Crafts (OPC) Private Limited does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. Pritha Crafts (OPC) Private Limited is not liable for any damage or harm resulting from any posts by or interactions between users. Pritha Crafts (OPC) Private Limited reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content Pritha Crafts (OPC) Private Limited deems objectionable, in Muscle UP Nutrition’s sole discretion.

III. DISCLAIMER OF WARRANTIES

YOUR USE OF THIS WEBSITE AND/OR PRODUCTS ARE AT YOUR SOLE RISK. THE WEBSITE AND PRODUCTS ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. Pritha Crafts (OPC) Private Limited EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE PRODUCTS OR WEBSITE CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE CONTENT OR PRODUCTS. (“PRODUCTS” INCLUDE TRIAL PRODUCTS.)

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, Pritha Crafts (OPC) Private Limited MAKES NO WARRANTY:

THAT THE INFORMATION PROVIDED ON THIS WEBSITE IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.

THAT THE LINKS TO THIRD-PARTY WEBSITES ARE TO INFORMATION THAT IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCTS OR THAT DEFECTS IN PRODUCTS WILL BE CORRECTED.

REGARDING ANY PRODUCTS PURCHASED OR OBTAINED THROUGH THE WEBSITE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

  1. LIMITATION OF LIABILITY

Pritha Crafts (OPC) Private Limited ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHWERWISE, WITH RESPECT TO THE WEBSITE CONTENT AND PRODUCTS AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID, LESS SHIPPING AND HANDLING, FOR PRODUCTS PURCHASED VIA THE WEBSITE.

Pritha Crafts (OPC) Private Limited WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE PRODUCTS IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM (1) THE USE OR THE INABILITY TO USE THE WEBSITE CONTENT OR PRODUCTS; (2) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR CONTENT; (3) ANY PRODUCTS PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE; OR (4) ANY LOST PROFITS YOU ALLEGE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

  1. INDEMNIFICATION

You will release, indemnify, defend and hold harmless Pritha Crafts (OPC) Private Limited, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys’ fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of your warranties, representations and obligations under this Agreement; (2) the Website content or your use of the Website content; (3) the Products or your use of the Products (including Trial Products); (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any information or data you supplied to Pritha Crafts (OPC) Private Limited. When Pritha Crafts (OPC) Private Limited is threatened with suit or sued by a third party, Pritha Crafts (OPC) Private Limited may seek written assurances from you concerning your promise to indemnify Pritha Crafts (OPC) Private Limited; your failure to provide such assurances may be considered by Pritha Crafts (OPC) Private Limited to be a material breach of this Agreement. Pritha Crafts (OPC) Private Limited will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website content or Products, with counsel of Pritha Crafts (OPC) Private Limited choice at its expense. Pritha Crafts (OPC) Private Limited will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend Pritha Crafts (OPC) Private Limited against any claim, but you must receive Pritha Crafts (OPC) Private Limited prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.

  1. PRIVACY

Pritha Crafts (OPC) Private Limited believes strongly in protecting user privacy and providing you with notice of MuscleUP Nutrition’s use of data. Please refer to Pritha Crafts (OPC) Private Limited privacy policy, incorporated by reference herein that is posted on the Website.

  1. AGREEMENT TO BE BOUND

By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.

VIII. SHIPPING POLICY

Shipping Policy for Domestic Orders 

  • Domestic orders (within India) would be processed within 3 working days and shipped through a domestic courier company.
  • If you wish to purchase multiple items and ship them to two or more different addresses, please place them as different orders
  • Once the products are shipped from our location, we will send you the shipper’s reference number (airway bill number/docket number) through email.

We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the goods to the customer, or if the customer is not available at the time of delivery.

  1. RETURNS POLICY
  • We at Prithacrafts work hard to provide best quality of product  and amazing prices. If there is any physical damage in the product then u can return the product within 10 days of delivery.
  • To raise return request if required, Call our customer Care Team on +91-9654141112, (Working hours: Monday to Saturday, 10 am to 6 pm) or email us at info@prithacrafts.com within 48 hours of delivery of product.

Need to return – Few points to remember

  • Returns/exchange request need to be within 15 days of the delivery of product only if return is mentioned on any particular product in product description.
  • Please mail us or call us for easy returns. Also send us pictures on whatsapp or email us about product defect if any.
  • All returned items must be unused and unwashed for hygiene reasons, and returned with original packaging and tags in place. Items without tags will not be accepted.
  • Shipping Charges shall be non-refundable.
  • In case you receive a damaged/defective, the company should be notified within 48 hours of receipt. We might request you to share snap shot & video clip at info@prithacrafts.com
  • In you choose to self-ship the products; they should be dispatched within 48 hours after the return request is raised.
  • Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
  • Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service like first flight, Bluedart, Fedex, DTDC priority etc, India Post. (National or International)
  • In case of orders where reverse pick-up may not apply, customers can self-ship the items to Pritha Crafts (OPC) Private Limited. In this case, an amount of Rs.100 will be reimbursed in the customer’s account towards shipping costs in the form of a coupon code. This will be done post the quality check of all the received items.
  • Refund options for you– The customer can choose to get their refund in the following ways:
  • Balance refund via bank transfer/paytm wallet/cheque/Google Pay/Phonepe into their account for all prepaid orders via net banking/debit card/ credit card etc.
  • CANCELLATION POLICY: info@prithacrafts.com  reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.

XII. USING COUPON CODES

  • Cash back Promo Code may not be applicable for all the products on the website.
  • Special coupons should be redeemed within the limited period, and validity once expired, cannot be extended later.
  • Two offers cannot be clubbed together using the Promo Code.
  • Cash back and Promo Code Coupon cannot be clubbed together to avail an offer.

XIII. IMAGE/LOGO REPRESENTATION

  • Product Images are indicative in nature.
  • Actual Product may differ from the image. Please refer the product specification for the product.

XIV. FOR QUERIES/COMMENTS

Send us your questions or comments to info@prithacrafts.com .

  1. GENERAL

Force Majeure. Pritha Crafts (OPC) Private Limited will not be deemed in default here under or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.

Cessation of Operation. Pritha Crafts (OPC) Private Limited may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.

Entire Agreement. This Agreement comprises the entire agreement between you and Pritha Crafts (OPC) Private Limited and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver. The failure of Pritha Crafts (OPC) Private Limited to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

Governing Law: This Website originates from the Uttar Pradesh. This Agreement will be governed by the laws of the State of Uttar Pradesh without regard to its conflict of law principles to the contrary. Neither you nor Pritha Crafts (OPC) Private Limited will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Uttar Pradesh. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.

Statute of Limitation. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Waiver of Class Action Rights. BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.

Termination. Pritha Crafts (OPC) Private Limited reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Pritha Crafts (OPC) Private Limited may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, Pritha Crafts (OPC) Private Limited reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until Pritha Crafts (OPC) Private Limited chooses, in its sole discretion and without advance to you, to terminate it.

Domestic Use. Pritha Crafts (OPC) Private Limited makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.
Assignment. You may not assign your rights and obligations under this Agreement to anyone. Pritha Crafts (OPC) Private Limited may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE  TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.